Posts Tagged ‘Twitter’
Insurgents pose on White House lawn
Hackers took control of the Associated Press Twitter account on Tuesday and sent a false tweet of two explosions in the White House that briefly sent U.S. financial markets reeling.
In the latest high-profile hacking incident involving social media service Twitter, an official @AP account reported that two explosions at the White House injured President Barack Obama.
AP spokesman Paul Colford quickly confirmed the tweet was “bogus,” but within 3 minutes of the tweet hitting the Web, virtually all U.S. markets took a plunge on the false news in what one trader described as “pure chaos…”
Markets quickly recovered their losses after the tweet was knocked down. Some traders blamed automatic electronic trading for the sharp fall and bounce back…
A group calling itself the Syrian Electronic Army, which is supportive of that country’s leader, President Bashar al-Assad, during the two-year civil war, on Tuesday claimed responsibility on its own Twitter feed for the AP hack…
Woo-Hoo! Script kiddie political activism strikes again – achieving nothing more than a 3-minute orgasm in someone’s basement. No doubt they returned to WOW – and will join an online meetup after midnight in some cobwebby corner of internet grunge to plot the next international “attack”.
Another incident which will change nothing in the lives of Syrian citizens brutalized by civil war.
2012 has been the year big businesses finally took the big leap toward embracing social media. But it’s also produced some of the most disastrous tweets in corporate Twitter history…
Here are 5 of the year’s biggest corporate Twitter blunders, and some thoughts on how the right technology and some basic training could’ve helped:
1. Insensitive employee tweets a presidential low-blow
On Oct. 3, in the course of the first US presidential debate, President Barack Obama mentioned his grandmother, who died just days before he took office. Moments later, this tweet went out to KitchenAid’s 24,000-plus followers. As outrage flooded in, KitchenAid went into apology mode, explaining that an employee mistakenly sent the offensive remark from the corporate handle, rather than his or her personal account.
Analysis: Sadly, this kind of account mix-up happens all the time. Heavy Twitter users often post to multiple accounts, switching back and forth on the fly. Mistakes are inevitable. That’s why leading social media management systems like HootSuite now prompt users with a special window before they publish to designated, high-profile accounts. Setting up these so-called secure profiles is often all it takes to avert a Twitter meltdown.
Click here to see the other 4. Sometimes stupid, gauche, silly – always embarrassing to any corporation committed to a dialogue with a broad representation of American society.
Oprah is out plugging the Surface for Microsoft, stating that she is buying several of the devices as gifts.
However, in sending out that specific tweet, she, or whoever was running her account that day, used a somewhat embarrassing service to communicate.
Yes, this is amateur hour…
Surface ads, now brought to you by iPad.
The panic of people in flight
Daylife/AP Photo used by permission
In July, tensions that had long simmered in Assam, a state in northeast India, between members of the Bodo tribe and Bengali-speaking Muslim immigrants, came to a boil in a surge of violence, claiming many lives and displacing thousands. It was lamentable that this crisis did not receive as much attention in the national media as it should have, but the fallout of the violence across the country was just as disturbing.
Bit by bit, a regional dispute with a long and complex history involving local political parties, illegal immigration and movement patterns of settlement over decades, was turned, on Internet forums and through text messages, into a Hindu-Muslim faceoff, with all the absence of specificity and projection of stereotypes common to this kind of debate.
Earlier this month, a rally was held in Mumbai, more than 1,500 miles west of the Assam violence, to protest the attacks on Muslims in Assam. Fuelled by doctored videos of violence against Muslims, the protest turned bloody, leaving two people dead and over 100 injured.
A few days later, rumors fanned out in Bangalore, again more than 1,500 miles south of Assam, that the city’s sizeable class of migrants from northeast India might be under attack by Muslims. A vicious campaign of threats over text message led thousands of northeastern migrants to flee the city, in a disturbing echo of the many thousands displaced in Assam. On Wednesday, the Indian Express reported that preliminary investigations revealed that one miscreant in Bangalore, a cellphone repairman, had forwarded inflammatory images and messages to about 20,000 people…
At the heart of this violence was the continuing chasm of understanding that lies between what is called “mainland India” and the seven states of its northeast, which have historically received stepmotherly treatment from New Delhi and found their citizens handled like aliens when they travel to other parts of their own country. As Sanjoy Hazarika wrote in the Hindustan Times on Aug. 19, this ignorance led to thousands of people from the northeast becoming scapegoats…
Meanwhile, back in Assam, thousands of people displaced by the original commotion — the clashes that allowed groups with different ideological convictions to invent or inflame further violence, sometimes with the creative narrative use of modern technology — are just beginning to return home from the relief camps in which they have for weeks been forced to seek refuge.
I can offer little more than empathy from this distance. I haven’t even the advantage of kinship with relatives living in the disturbed areas – or India itself. The roots of colonial exacerbation of religious and ethnic foolishness are nothing new; but, that understanding doesn’t offer – in my mind – any better chance of reason and civic accommodation in India than, say, in the Balkans.
The only start to that process might be in political parties campaigning seriously on unity and civil rights, forming government that recognize the need beyond lip-service. That, too, isn’t a new suggestion.
NBC + chickenshit Twitter = journalist’s Twitter account suspended after complaining about Olympics coverage – UPDATED
Regarding my ongoing “suspension” from Twitter, which shut down my account after I published a message critical of Gary Zenkel, the NBC executive in charge of the network’s awful coverage of the Olympics.
The site claims I broke its rules because I included Zenkel’s work email address in a Tweet posted on Friday, when America had been forced to watch the opening ceremony on time-delay.
“The man responsible for NBC pretending the Olympics haven’t started yet is Gary Zenkel,” it read. “Tell him what u think!”…
According to an NBC spokesman called Christopher McCloskey, it was the micro-blogging site – and not NBC – that was responsible for initiating the complaint that lead to my suspension in the first place…
I don’t know exactly where I’m meant to go from here, except to say that I really would like a proper explanation of how and why my Twitter account has been suspended.
And I’d also quite like to have it un-suspended. Please?
First off, NBC’s decision to delay broadcast of events to better suit primetime scheduling is reasonably dumb in the Internet Age. True, they face the cost v. benefits dilemma of Live v Delayed v Offering both to their audience. My heart doesn’t exactly bleed for their budget problems.
In a day and age when over half of all cable and satellite subscribers have a DVR, live telecasts seem to be the intelligent choice. The event delay syndrome is already sorted in my household. The best example being Formula One motorsport. Now that Fox has decided to delay a number of races – I have stopped watching those races. I can get a rundown of the race and finishing positions before their broadcast. My previous habit had been to get up early and watch races from Europe and record events in Asia and Oceania to watch ASAP, choosing not to check results online.
Second, collusion between Twitter and NBC smacks mightily of 1950′s boardroom policies that pay no heed to the conventions that have grown up with the Internet. No surprise at NBC; but, astounding at Twitter. Get it together, folks, or get in line to be the next MySpace.
UPDATE: Guy Adams has his account back as of 2PM EDT. NBC withdrew their complaint from Twitter.
Deidre Anglin and Patch
Irish Rail sent a “Lost dog!” tweet with a photo attachment after the Jack Russell terrier arrived with Wednesday morning commuters on a train from rural Kilcock, County Kildare, an hour’s ride away.
After more than 500 retweets in just 32 minutes, the photo found Patch’s owner, Deirdre Anglin, who tweeted the state railway: “That’s my dog!”
The episode underscored the ubiquitous use of mobile-friendly social media sites in Ireland, a tech-savvy corner of Europe where cell phones were the norm long before they were in the United States.
…After Patch waltzed on to the 6:49 a.m. commuter train in Kilcock the alarm was sounded…Rail workers on board dubbed the dog Checker, joking he might be trained to inspect people’s tickets, as commuters took turns petting the friendly dog. They turned him over to Pearse Street station staff on the train’s final stop in the heart of the capital, when it became clear the dog had no owner on board…
Irish Rail spokesman Barry Kenny described Twitter as offering the ideal platform for launching a nationwide appeal for the lost dog. And he said some staff at Pearse Station wished it hadn’t worked so well…”It was good she showed up so quickly, because the staff in the office were getting quite attached to him,” Kenny said.
Anglin said she was particularly pleased that Irish Rail posted Patch’s photo on Twitter and noted that the rapid retweets by other users to their own followers ensured that, soon, the alert reached her.
A happy ending to the sort of human/dog story that might have taken weeks and months to resolve before the Web.
Erik Isberg tweeting from the National Day celebration in Trollhattan
Chances of embarrassment are unusually high when you are @Sweden, the nation’s official Twitter spokesperson.
“In one of my first tweets, I managed to spell ‘finish’ wrong — with two n’s, like ‘Finnish,’ ” said Erik Isberg, an 18-year-old high school student who was @Sweden for the week ending Sunday. “I thought, ‘How can I manage this for a week if I misspell a word like that?’ And then I thought, ‘It’s supposed to represent typical Swedes — and a lot of Swedes don’t speak perfect English.’ ”
If there is anything to be learned from the @Sweden experiment, a government initiative that entrusts the country’s Twitter account to a new citizen every seven days, it is that there is no such thing as a typical Swede.
One @Sweden posted photographs of his Christmas moose hunt. Another tartly criticized the foreign secretary, Carl Bildt. Another declared that she would like to be making love, so to speak, right that very second. Another, a Muslim lawyer, discussed the ubiquity of the name Muhammad among immigrants and joked that if anyone forgot the names of her six brothers, Muhammad would do fine.
And Jack Werner, the very first @Sweden, attracted thousands of followers and the nickname “the masturbating Swede” after he decided to be honest when listing his favorite leisure activities…
The oldest @Sweden so far was 60. The youngest was Mr. Isberg, who lives with his parents and younger brother in this town in southwest Sweden, former home to the sadly shuttered Saab car company. The day he was interviewed was Sweden’s National Day, a public holiday. He had gotten up late, and so had the @Sweden account.
“So far I’ve celebrated the national day in what I think is the most common way: sleeping the morning away,” he tweeted…
The @Sweden program, known as Curators of Sweden, came about when the Swedish Institute and Visit Sweden, the government tourist agency, sought to develop a plan to present the country to the world on Twitter. They hired an advertising company, Volontaire.
“Sweden stands for certain values — being progressive, democratic, creative,” Patrick Kampmann, Volontaire’s creative director, said in an interview. “We believed the best way to prove it was to handle the account in a progressive way and give control of it to ordinary Swedes…”
The program has inspired similar projects in other places, including Ireland, New Zealand and the city of Leeds in England, though most have been organized privately and without government imprimatur.
RTFA, enjoy the humor of it, learn something about a nation with sufficient trust in democracy to let numbers of ordinary citizens speak for the country. Private groups in Ireland and New Zealand imitate the program — not their governments. I guess I’ll send a link to this post to our Republican governor here in New Mexico and she if she likes the idea.
Micro-blogging website Twitter has been restored in Pakistan on Sunday night, after an almost day long ban.
Sources have confirmed that Federal Interior Minister Rehman Malik has spoken to Prime Minister Yousaf Raza Gilani, who ordered concerned authorities to unblock the site.
Micro-blogging website Twitter had been temporarily banned across Pakistan on Sunday by the Pakistan Telecommunication Authority (PTA). Express News correspondent Suhail Chaudhry had reported that the access to Twitter was blocked due to an ongoing “competition” of Prophet Muhammad’s caricatures…
Earlier, PTA Chairman Dr Mohammad Yaseen said the regulator was asked by the Ministry of Information and Technology to block the website in the country…
Pakistan’s government had asked Twitter to stop a discussion on Prophet Muhammad, which was considered derogatory, Yaseen said, adding that “Twitter refused our request…”
The PTA blocked the access to Twitter directly from the upstream links without notifying the ISPs, said Wahajuz Siraj, convener for Internet Services Providers Association of Pakistan (ISPAK).
Here’s where the tough questions come in – at least if you can get your head beyond the definitions of nationality. On one hand, of course, any nation has the right to manage communications as they see fit. That’s modified by international conventions and protocols – most of which are designed for throughput and don’t involve questions of content. The basic definitions of sovereignty supersede ideology.
But, then, we’ve decided the United States has the most advanced system of governance in the world – even though our own government tries their best to renege on the concepts all the time – for our own good, you understand. Because of our political ego, we presume we have the right to tell everyone else to do what we say they should do – and they should realize we’re right. Guess what? Everyone else also feels they have a right to come to their own conclusions.
I believe there isn’t a more productive and honest system than democracy as most of us understand it. That doesn’t include the crap filters in Congress, the CIA, NSA or the White House who think they can make our decisions for us. Well, the same right holds true for foreign governments.
The whole dialectic gets straightened out long-term in the marketplace of commerce as well as the marketplace of ideas. That’s why I’m confident in democracy, in free expression, in the freedoms that science offers through testing and re-evaluation and growth instead of tight little ideologies and religions.
Things change. Never enough for this week’s flavor of anarchy. But, they change.
Since the microblogging service exploded in popularity just a few short years ago, Twitter’s most egregious problem has been spam. Type ‘iPad’ in a tweet, and expect a deluge of twitterbots @replying you with fake offers of $99 discount tablets.
Twitter took a new step in its fight against spammers on Thursday, filing a lawsuit in a San Francisco federal court against companies that create tools to automate posting to and following people on Twitter.
The suit names five defendants: TweetAttacks, TweetAdder, TweetBuddy, James Lucero and Garland Harris — which Twitter claims are the biggest offenders in the Twitter spamming racket — arguing they are the arms dealers to those who fill the service with fake profiles and unwanted @ messages.
“By shutting down tool providers, we will prevent other spammers from having these services at their disposal,” Twitter said in a company blog post. “With this suit, we’re going straight to the source…”
As for going after those who provide tools to automate spamming, Craigslist has had success. The classifed ads site sued spammers of its website in Federal court in 2009, and in one case won an injunction and $200,000.
So filing suit against the biggest players in the Twitter spam world sets the agenda for any other would-be spammers out there. If another tweet spam outfit pops up on Twitter’s radar, the company can point the would-be spammers to Twitter’s past legal actions, as well as the Craigslist win that sets precedent. It’s no guarantee that Twitter will win every lawsuit against spammers or sue every spammer, but it’s enough to make a spammer think twice about his future on Twitter — and possibly move to a less litigious or grown-up target.
Beyond this, Twitter says it will continue to fight spam through the development of further technical solutions on its own back-end, as well as growing its own in-house anti-spam team.
Overdue. And — it’s #abouttime.