Daylife/Reuters Pictures used by permission
For most viewers, the transition amounted to a minor hiccup at most. But the industry estimated that 12 million homes had not installed the necessary converter boxes, putting them at risk of losing TV altogether.
Across the country, television stations set up help lines and community organizations held events to aid confused viewers. Most stations didn’t receive the flood of calls they had expected, a sign that the transition was smoother than many had predicted.
Mike Burgess, the general manager of KOB in Albuquerque, said he had braced himself for calls when the station switched at 5 a.m. on Friday. According to Nielsen, Albuquerque had the highest rate of unprepared viewers of any market in the country. Acknowledging his surprise, he said the station had logged only three calls in the first digital hours.
“One of ’em was, when’s your weather guy coming back from vacation?” he said.
As of Saturday evening, the station had received about 150 calls.
Steve Stucker rules. One of the best TV weather guys in the biz.
Michael J. Copps, the acting chairman of the F.C.C., said the “overwhelming majority of households” were ready for the transition. Still, he acknowledged that it represented a “great challenge” for some viewers…
The operative phrase being “some viewers”.
Many of the calls concerned the rescanning of TV sets. The F.C.C. says that over-the-air viewers must rescan their sets to pick up the new digital signals that are being powered on…
The pundits give me the biggest chuckle. I know a couple.
They were wrong before – and after – about Y2K. But they don’t know why. They have no perception of the successful work accomplished especially by banking IT people. All they know is that the disaster didn’t materialize.
What remains this time – is tidying up the calls that will dribble in from folks who never read the manual for their converter box and don’t know how to press a button to rescan. You know. The one that says “SCAN”.