378 in a row – Starbucks drive-through customers pay for next person’s drink

A random act of kindness at a Tampa-area Starbucks set into motion a chain of giving that lasted for nearly 400 customers…Around 7 a.m. a woman ordering from the coffee house’s drive-through paid for her own drink and said she’d like to pay for the customer behind her. Moved by the stranger’s generosity, that customer returned the favor for the next, who did the same.

The chain grew so big that employees began keeping a tally of consecutive customers who chose to “pay it forward.” The tally was over 250 by 1:30…

As the afternoon rush hour came and more and more customers kept the streak going, the baristas entertained hopes of it continuing until closing and perhaps using a gift card to extend it to the following day.

But around 6:00 p.m., customer number 379 crushed their hopes of a fairy-tale ending. An unknown woman driving a white Jeep Commander refused to pay for anything but her own drink — even though it had already been paid for. Starbucks employee Vu Nguyen explained the special circumstances but the woman was unmoved and, in Nguyen’s opinion, visibly unable to understand the concept of paying it forward.

Oh, it would be so easy to identify the politics, personal philosophy of someone who doesn’t comprehend good works. Tempting. But, not enough data.

Now, imagine trying to get the same thing started at a corner liquor store or cigarette shop! Phew.

Not-so-incidentally, this really is a Starbucks tradition. The record was set last December’s holiday season with 1468 customers in Newington, Connecticut…and ran from Tuesday morning the 24th through Saturday evening the 28th.

10 thoughts on “378 in a row – Starbucks drive-through customers pay for next person’s drink

  1. drugsandotherthings says:

    well, not just a “Starbucks” tradition- Tim Hortons in Winnipeg Canada at the end of last year/beginning of this year had a similar situation- 228 customers over 3+ hrs. http://drugsandotherthings.wordpress.com/2013/01/13/random-acts-of-kindness/ . And I’ve heard similar stories over the years.

    And many years I frequented a bar where some of the tap handles were stuffed with money- regulars paying in advance for other locals who were struggling.

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