Over 359,000 AT&T customers have already filled out an online application to obtain refunds from the company, which padded phone bills with suspect SMS charges.
Since the Federal Trade Commission announced a $105 million settlement with AT&T last week over fake billing charges, 359,000 individuals have already come forward to claim their share of the refund money, and that number is expected to climb.
The claims relate to so-called “cramming” charges in which AT&T customers paid extra fees, usually in the amount of $9.99, for “premium SMS” services that promised to deliver content like horoscopes and celebrity news to cell phones. Such services are a relic of the pre-smartphone days, but people still paid for them, often without authorization, with AT&T receiving a commission on the charges…
The process for making a claim is very straightforward: anyone who was an AT&T customer after January 1, 2009 can simply fill out this online form, which only requires a phone number and address.
Crooked corporation of the day, eh?