KFC in Shanghai now staffed by robots

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Colonel Sanders is assembling a robot army. At a high-tech new KFC store in Shanghai, customers can order their fried chicken and mashed potatoes via voice-activated robot…

Named Dumi, the robot is sophisticated enough to handle order changes and substitutions, though according to the Nanfang “its makers admit the robot has trouble distinguishing between certain dialects and accents.”

Robot order-takers aren’t the only advanced technology at this KFC store, which is located inside Shanghai’s National Exhibition and Convention Center. Customers can charge their mobile phones at wireless charging stations that also enable them to stream music, and pay for their meals via mobile payment services including Alipay and Baidu Wallet.

China has been staffing its restaurants up with robots for years, with automatons capable of everything from making ramen to serving as waiters. Robot servers aren’t always all they’re cracked up to be, however: Some restaurants have recently come to terms with the fact that when it comes to actually serving customers, humans still reign supreme.

Journalists and editors are duty-bound to offer that last comment. After all, they’re on the list of trades maybe easier to replace with robots than waiters.

At least if they work for news-as-entertainment American mass media.

9 thoughts on “KFC in Shanghai now staffed by robots

  1. Taylorism says:

    “This new surgical robot just outperformed human surgeons” http://www.sciencealert.com/this-autonomous-surgical-robot-outperforms-human-surgeons-at-suturing “”We can run the robot really, really fast,” one of the researchers, Ryan Decker, told Melissa Healy at the Los Angeles Times. “But in this study, we really focused on… the outcomes, so we didn’t run it as fast as we could.”
    The researchers are looking for a commercial partner to help them bring their technology into hospitals, and they say STAR could be stitching people up within two years if all goes well.”

  2. John Henry says:

    “Artificial intelligence replaces physicists” https://www.sciencedaily.com/releases/2016/05/160516091544.htm “A group of researchers recently developed an AI program to assist them in a complex procedure for an experiment involving finely optimized conditions. But rather than simply assist, the AI showed enough proficiency to run the experiment on its own and faster than humans or previous programs designed for the experiment.
    “I didn’t expect the machine could learn to do the experiment itself, from scratch, in under an hour,” co-lead researcher Paul Wigley, a doctoral student at the Australian National University Research School of Physics and Engineering, said in a statement.” See also “The world’s first artificially intelligent lawyer was just hired at a law firm” http://www.techinsider.io/the-worlds-first-artificially-intelligent-lawyer-gets-hired-2016-5

  3. Roomba says:

    “You Can’t Talk About Robots Without Talking About Basic Income : Basic income has been proven to work, and we’re going to need it when robots replace 47 percent of the workforce by 2033.” http://motherboard.vice.com/read/you-cant-talk-about-robots-without-talking-about-basic-income “…We already know about the potential economic destabilization that will come from the automation of commercial trucks, which will remove 3 million jobs in the US, plus 6.8 million employed in other parts of the industry. Now consider the police, which brings in $6 billion US a year in revenue from speeding tickets—that’s a significant number of lost jobs on police forces. Add to that the lawyers and insurance companies who handle automotive accidents, the mechanics who fix dents and bangs, the physiotherapists and massage therapists who specialize in automotive accidents, and driving schools, and suddenly the number of potential lost jobs is staggering. And that’s just from automated cars.”

    • Robbie says:

      “It Has Begun: Apple Supplier Foxconn Replaces 60,000 Employees With Robots” http://www.techtimes.com/articles/161028/20160526/it-has-begun-apple-supplier-foxconn-replaces-60-000-employees-with-robots.htm “…Industrial automation through the utilization of robots in the manufacturing process is part of a global trend that is looking to reduce idle labor times by replacing low-skilled and modestly skilled humans with robots.
      According to Foxconn, it will be integrating robotics into repetitive tasks that was previously done by humans. With robots taking over these mundane tasks, the company will then be training up human employees to be able to carry out more complicated parts of the manufacturing line, which add more value, including quality control, process control and research and development.
      Foxconn’s move, while certainly bad news for the workers who were replaced, would be a good sign for Apple and the many top electronic brands that rely on Foxconn as a supplier. The automation of a part of the manufacturing process could lead to cost savings for companies and, looking at the bigger picture, could signal the return to prominence of the “Made in the USA” tag.”

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