We are underestimating Zoom

Chris Montgomery/Unsplash

For as long as I can remember, companies have been trying to build and sell elaborate and expensive video conferencing systems with massive screens, near-perfect audio, super high-definition video, and complex networking software layer to make it all work. These were luxury items, geared toward chief executives and their offices.

The arrival of the pandemic forced us all to seek out the simplest product with the least amount of friction. That turned out to be Zoom. And almost overnight, everyone — from late-night television hosts to the presidential candidates — was Zooming.

The prevalence of Zoom has shown us that working from a home office can be better than sitting in traffic for two hours. Even if, at this point, we find ourselves despising Zoom and complaining of persistent Zoom fatigue, we will not be going back to our pre-Zoom ways after the pandemic subsides. Whether Zoom remains the standard or gets overtaken by some upstart, Bill Gates predicts “that over 50% of business travel and over 30% of days in the office will go away.

I love Om’s writing style. It feels like he’s talking directly to me. Even the often cranky tech of blogging software doesn’t get in his way. No harm done, either, when he’s riding the wave of a topic where he is eminently qualified, whether that be the tech industry, software or his gorgeous photography.

5 thoughts on “We are underestimating Zoom

  1. danielwalldammit says:

    We had already been doing most things on zoom at my college by the time the pandemic hit. Very fortunate for us; all we had to do is tell those who could to stop coming in person.

    It helps to have a back-up phone line for when the connection isn’t working.

  2. Social Engineer says:

    “Has the Pandemic Transformed the Office Forever? Companies are figuring out how to balance what appears to be a lasting shift toward remote work with the value of the physical workplace.”
    (Feb 1, 2021 issue) https://www.newyorker.com/magazine/2021/02/01/has-the-pandemic-transformed-the-office-forever
    “…27% of the American workforce will be remote in 2021, according to a recent study by Upwork, a freelancing marketplace.”

    “How the Zoom boom is changing the West : Remote workers are flocking to Western towns.” https://www.hcn.org/issues/53.1/infographic-how-the-zoom-boom-is-changing-the-west
    “…The housing market went berserk in the third quarter of 2020, and the median home price shot up to about twice the amount that a median-income earner could afford. Meanwhile, economic development officials are trying to figure out what to do with a giant, empty office building. One option: Convert it into affordable housing.”

  3. Future Shock says:

    “Four reasons you’re tired of Zoom calls – and how to fix it” https://www.adn.com/nation-world/2021/03/04/four-reasons-youre-tired-of-zoom-calls-and-how-to-fix-it/
    “…The peer-reviewed article, published late last month in the American Psychological Association’s Technology Mind and Behavior journal, draws on existing academic theory and research and argues there are four possible reasons for so-called “Zoom fatigue.” The paper, Bailenson writes, should not be perceived as “indicting” Zoom or other video conferencing platforms.”
    See “Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue” https://tmb.apaopen.org/pub/nonverbal-overload/release/1

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