Surprise: people with a sense of entitlement think the rules don’t apply to them.
“Narcissistic personality disorder (NPD) is a mental disorder characterized by a life-long pattern of exaggerated feelings of self-importance, an excessive craving for admiration, and a diminished ability to empathize with other’s feelings.
These personality traits are often overcompensation for a fragile ego, an intolerance of criticism, and a weak sense of self.” https://en.wikipedia.org/wiki/Narcissistic_personality_disorder
Eideard 
Surprise: people with a sense of entitlement think the rules don’t apply to them.
“Narcissistic personality disorder (NPD) is a mental disorder characterized by a life-long pattern of exaggerated feelings of self-importance, an excessive craving for admiration, and a diminished ability to empathize with other’s feelings.
These personality traits are often overcompensation for a fragile ego, an intolerance of criticism, and a weak sense of self.”
https://en.wikipedia.org/wiki/Narcissistic_personality_disorder