Facebook can’t manage the harm it causes

❝ Never before has one company’s failure had such a devastating impact on the world. Facebook’s presence is truly global, as are the consequences of its failure to anticipate how its platform could be misused and abused. And yet never before has a single company been asked to fix a global problem.

❝ Racists, autocrats, and purveyors of hate and disorder have found Facebook the perfect medium for spewing poison, normalizing it, and gaining adherents. Facebook is a broadcast platform for anyone, including those who would break the rules, fake the news, lie, and mislead the community. Societies around the world are reeling from the consequences. Politics and democracy are under duress. And thus far, Facebook does not have an effective way to fight back. It is only beginning to try…

❝ Facebook received repeated warnings for at least six years from informed observers around the world that things were going wrong. But it appears to have almost entirely disregarded them. Gaining more users in any and all geographies was the company’s overarching priority, and it succeeded. The service was growing at an incredible pace into just about every country on earth. It is now a dominant medium of communications, typically the most dominant, in about 190 countries.

It expanded at full tilt into innumerable geographies where it lacked local expertise. But how could it possibly ensure its rules were being followed when nobody at the company spoke the local language or understood the nuances of the local culture? It couldn’t.

RTFA! David Kirkpatrick continues to provide socially useful analysis and evaluation in the online world we all know and love – and criticize. I certainly take the time to pay him close attention when I catch his appearance online or on the tube (sic).

5 thoughts on “Facebook can’t manage the harm it causes

  1. Michelle Meaders says:

    Frontline
    The Facebook Dilemma (Part 1) #3704
    Monday, October 29, 09:00 pm on KNME-HD 5.1

    Duration: 0:56:46

    Description: Early warnings about Facebook’s impact on privacy and democracy in the U.S. and around the world. Dozens of original interviews and rare footage show how the company faced claims of misuse while becoming an unprecedented global power.

    [HD][CC]

    View Additional Airings
    10/31/18, 4:00 am KNME-HD 5.1
    11/01/18, 7:00 am KNMD-HD 9.1 WORLD
    11/01/18, 1:00 pm KNMD-HD 9.1 WORLD
    11/04/18, 10:00 pm KNMD-HD 9.1 WORLD

    Broadcast In: English

    Website: http://www.pbs.org/wgbh/pages/frontline/

  2. Zuckerberged says:

    “What Facebook Did to American Democracy : And why it was so hard to see it coming” (The Atlantic 10/12/18) https://www.theatlantic.com/technology/archive/2017/10/what-facebook-did/542502/
    “Hackers Sell Bundle Of 81,000 Facebook Messages To Criminal 3rd Party: Report” (Hotnewhiphop.com 11/2/18) https://www.hotnewhiphop.com/hackers-sell-bundle-of-81-000-facebook-messages-to-criminal-3rd-party-report-news.63699.html “According to the BBC, hackers gained access to a rumored 120 million Facebook accounts, of which they’ve reportedly put private messages from about 81,000 handles, up for sale on the black market. Although the BBC was quick to report on the “breach of confidentiality,” they also suggest the final numbers might be misleading.” BBC: https://www.bbc.com/news/technology-46065796

  3. 2Big2Fail says:

    “Facebook Let Myanmar Perpetrate Genocide : A timeline for horror” https://warisboring.com/facebook-let-myanmar-perpetrate-genocide/ “…Many of the techniques deployed by the Myanmar military are clearly similar to those successfully employed by domestic and foreign social media manipulators in the United States. Systematic dismissal of unfavorable news coverage as “fake news,” adoption of dehumanizing terms for opposing political groups, attribution of false or exaggerated violence to minorities and “immigrants” to justify force and violent “tough talk” and extreme rhetoric that makes real-life violence all the more likely.”

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